Replay-first mentality

Replay-First Workspace

Use real sessions as the first shared artifact in product decisions, support escalations, bug triage, and release reviews.

Read the practical answer first, then inspect the product without creating an account.

5,000 sessions freeNo credit cardGDPR compliant
Rejourney replay workbench for replay-first product investigation
Lightweight SDKsPrivacy maskingHosted in Germany

The short answer

Replay gives the team a shared first object

Dashboards are useful, but they can turn the user into a shape on a chart. Replay-first work asks the team to watch a real experience before naming the problem.

That changes the discussion. Product sees the missed expectation, support sees the path the customer took, and engineering sees the events, requests, crashes, or ANRs that shaped the session.

Rejourney is built around that habit: start from the session, then branch into events, journeys, heatmaps, stability, network context, and analytics to check scope.

You want replay, product analytics, heatmaps, journeys, crashes, and network context together.
You need predictable pricing with unlimited events, retention, projects, and team members.
You want a lightweight SDK that is easy to add to web, React Native, Expo, Flutter, and iOS apps.
You want a product team and engineering team to investigate the same real session.

From idea to evidence

Replay gives the team a shared first object

1. Evidence first

Evidence first

Dashboards are useful, but they can turn the user into a shape on a chart. Replay-first work asks the team to watch a real experience before naming the problem.

Evidence first

2. Shared context

Shared context

That changes the discussion. Product sees the missed expectation, support sees the path the customer took, and engineering sees the events, requests, crashes, or ANRs that shaped the session.

Shared context

3. Faster fixes

Faster fixes

Rejourney is built around that habit: start from the session, then branch into events, journeys, heatmaps, stability, network context, and analytics to check scope.

Faster fixes
FAQ

Questions, answered.

What does replay-first mean?

Replay-first means starting investigations from real user sessions, then using analytics, heatmaps, journeys, errors, and network context to understand the broader pattern.

Does replay-first replace analytics?

No. Replay-first makes analytics more useful by tying metrics back to observable behavior and system context.

Who benefits from a replay-first workflow?

Product, support, design, and engineering all benefit because they can discuss the same session instead of debating separate screenshots, tickets, and charts.

Start with a real product

Turn product behavior into an answer.

Start free with 5,000 monthly sessions, unlimited analytics events, and no credit card.